Additional Verification Required
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FUNK: 0Rank: Fresh Spider Monkey
Every time I sign in, I get a message saying “additional verification required”. I get an email saying that “the request was flagged as suspicious, and we need verification that you attempted to log in to allow it to proceed”. I can only log in successfully if I click on the link in the email.
I’m using Firefox. I’m NOT using a VPN.
It is even worse!
There is no visible error that would tell that we need to check an email after we’ve entered login and password. It looks and feels like the form is broken, because after the click on “Login” button the page just refreshes without any error message. I was trying to login for some time till I accidentally noticed verification messages on my email.
I believe it might make many users of the website to gave up on attempts to use it.
P.S. Also the contact form is completely broken.
Hey guys, thanks for the feedback and apologies for the delayed reply. The log in and registration forms should be working again now. There was a conflict between two plugins that was causing the “Additional Verification” error.
Also, the contact form should be up and running again. An over-eager spam plugin was blocking emails for some reason. Working on a long-term fix. But should be working again now.
Let me know if you’re still having any issues.
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